Even before the global coronavirus pandemic, the use of cash was on a steady decline. As businesses reopen, contactless payments are being used as one of the tools to keep people safe. The world of attractions and family entertainment has been hit hard by COVID-19, but cashless self-service kiosks are already making a major impact on the road to recovery. In this article, we'll take a look at the benefits a contactless payment kiosk brings to any business.
Today, hygiene is the number one concern on everyone's mind. Businesses of all types are bringing in new safety measures to prevent the virus from spreading. Stricter cleaning protocols and guest screenings are commonplace now. Some local governments have gone as far as banning the use of cash and credit card swipe machines and only allow contactless payments. Today's payment kiosks eliminate the human to human interaction and allow for cash, credit, or contactless payments. They can also be sanitized quickly and easily.
In the amusement industry, guests are loving cashless technology. They don't have to deal with cash or wait in long lines. They can quickly reload their game cards via a contactless payment option and get back to having fun. Operators love the automated reports they receive every day and the ability to be more efficient in labor and operations.
Cashless solutions provide a simple way to boost revenue. Midwest Coin started using a self-pay kiosk instead of tokens for their arcade. They no longer had to pay for costly service calls due to coin jams and ticket machine malfunctions. The company saw a 600% increase in credit card usage and a 40% increase in overall gross in the first year of using kiosks.
More Environmentally Friendly
Guests at Midwest Coin are swapping plastic or card tokens with virtual game credit that sits in a mobile wallet. When everything is virtual, there is no waste. Walking customers through the green benefits is a great way to get their attention and get on board. And today, everyone is attached to their smartphones like never before, so the transition is easy.
Kiosks play a big role in eliminating accounting and security risks. The software within the kiosks enables clear business visibility, tracking, and reporting.
Ready to Try a Custom Kiosk for Your Company or Organization?
As we continue into the post-COVID-19 world, it is clear that contactless payment has a range of benefits for both the operator and customer. It's more hygienic, efficient, and profitable.
Find out how a perfectly designed custom kiosk can transform your bottom line and improve customer and employee service.
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