Designing Custom Kiosks

Kiosks are playing a larger role in every day people's lives as each year passes. The interactive kiosk market is projected to exceed $31 billion in the next four years. It's becoming increasingly rare not coming across a kiosk in day to day life. Whether you're printing a ticket, boarding pass, purchasing items at a store, or experiencing content at a museum, kiosks have become so common we're no longer surprised when we see or use one. As more and more companies and organization adopt, these useful machines kiosk manufacturers need to keep pace with demand and technological innovation to meet the needs of their customers.

Designed for the User

Every custom kiosk design is created with the user in mind. Understanding the user is the critical first step in designing any effective system. The designer needs to consider the range of demographics, technical skills, possible mindsets, and environmental conditions for every interactive kiosk they engineer. Often the user of a digital kiosk is a first-timer, so the design should be intuitive and easy to use with no outside assistance.

Design Questions

After you've identified users, the design team must determine the experience goal for the kiosk. Do they need to minimize difficulty or maximize appeal? If the kiosk is used for deploying tickets, the usability of the system is critical. The goal for a ticketing machine is to get the users through the ticketing process as quickly and easily as possible. An informational kiosk, on the other hand, must be usable and engaging.

Ready to Try a Custom Kiosk for Your Company or Organization?

Knowing the intended use of your kiosk system, who your users are and what they want to do is the first step to getting the perfect design for a custom kiosk. If you're considering designing a custom kiosk for your company or organization, call or send us an email. We can help you with design from start to finish, then engineer and manufacture your kiosks.

Find out how a perfectly designed custom kiosk can transform your bottom line and improve customer and employee service.

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